Use & Care

Helping you get the most out of your e-cloth!

The packaging for each cloth gives detailed information but, if you no longer have it, some general tips are:

  • Fold the cloth and use as a pad. This ensures good contact with the surface and that dirt and grease and particles are broken up and collected into the fibres.
  • Use the cloth from side to side or top to bottom, rather than rubbing around the area. This ensures that dirt is collected rather than smeared.
  • Heavy-Duty cloths (see below) may be rinsed as you go. Lighter-Weight cloths (see below) should not be too damp, otherwise moisture residue does not evaporate quickly and the surface may not be left smear-free.
  • e-cloths can be used with other cleaning products, but because e-cloths clean so well with just water, it is not recommended or necessary. Bleach should be avoided as it breaks down the fibres. Effectiveness can be reduced by the fibres becoming clogged by other cleaning agents.

We recommend the following:

Heavier-Weight Cloths

For cleaning thick grease, dirt and bacteria.
(e.g. The General Purpose, Bath & Shower Cloths.)

  • Wet thoroughly, wring out excess water, fold and use as a pad.
  • For really heavy dirt, use wet before finishing damp. In some circumstances, such as heavy grease and dirty windows, use hot or warm water.
  • For best results, then finish with a Glass & Polishing Cloth.

Lighter-Weight Cloths

For cleaning light grease and dirt from glass and shiny surfaces.
(e.g. Glass & Polishing, Screen & Finishing Cloths.)

  • Spray water onto the surface to be cleaned, fold a dry cloth and wipe.
  • Or use dry after a damp General Purpose Cloth.
  • When using the Screen Cloth on electrical equipment, ensure spray runs do not enter sensitive areas.

Stainless Steel

Using the Glass & Polishing Cloth on stainless steel will give excellent results. However:

  • Brushed stainless steel is slightly grooved and you may need to use the Stainless Steel Cloth or General Purpose Cloth (wet) first, to achieve the best results.
  • Stainless steel on some new appliances is covered in a protective oil coating or a plastic protective coating, held on by glue. To prevent streaking when cleaning, it is necessary to clean off this layer thoroughly first. Use the General Purpose Cloth, wiping from side to side cleaning a small area at a time, regularly rinsing the cloth in warm water. Refold and repeat until the surface is clean. Finally, remove any remaining moisture or streaks with the Glass & Polishing Cloth.

Mop Set

  • Assemble the mop by inserting the handle into the mop base. Adjust the handle length by twisting the handle (extends from 1m to 1.5m) Tighten to finger-tight only.
  • Mop in an S shape, maintaining the same leading edge of the mop head as you go. This prevents dirt being left behind.

Caring for e-cloths

You can wash as low as 30 degrees C, but most e-cloths can be machine washed at 90°C or boil washed. There are exceptions and all cloths have washing instructions on the label, except for certain lightweight cloths where the cloth’s smear-free performance would be affected by the addition of a stitched edge and label.

For all cloths:

  • A thorough rinse is often enough for day-to-day use.
  • To ensure e-cloths perform at their best, we recommend machine washing, using a small amount of washing powder.
  • Tumble or hang dry.
  • DO NOT use bleach or conditioner. Bleach breaks down the fibres and conditioners will block them.
  • Colour may run - initial washes must be separate at 60c.


If fabric conditioner is used by mistake, rewash with a little detergent.

As cloths age, some staining will not come out. Some types of dirt contain a pigment which stains any cloth. If the cloth has been washed properly, it will actually be clean. Repeated washes will gradually reduce marks.

Whilst a standard bleach will damage tea towels and cloths, you can use a natural bleach, such as Ecover.